About Us: At Sunrise Health Services, we are committed to providing high-quality, culturally sensitive, and community-driven health services in remote Aboriginal communities. We aim to improve health outcomes by offering a comprehensive range of services, including allied health, mental health, chronic disease management, public health, health promotion, and more. We are now looking for a Chronic Care Manager to lead a dedicated team in delivering coordinated care and integrated health services across multiple community health programs.
Why Join Us? This is a rewarding leadership opportunity where you will play a pivotal role in shaping the health outcomes of remote Aboriginal communities. You will be part of a supportive and collaborative team, working to make a lasting impact on the health and well-being of vulnerable populations.
If you have the qualifications and experience outlined above and are passionate about integrated health management and community-based care, we encourage you to apply.
Position Summary:
The Chronic Care Manager provides high-level clinical and operational leadership for all chronic and complex care programs within Sunrise Health Service. This role is responsible for managing interdisciplinary teams delivering services in areas such as Diabetes, Cardiac and Renal Health, Nutrition, Rheumatic Heart Disease (RHD), Tuberculosis (TB), Cancer Screening, and Care Coordination through the Integrated Team Care (ITC) program. The position ensures continuity of care through best practice chronic disease management, robust recall systems, and the integration of visiting specialist services. A key focus is maintaining quality standards and care pathways that align with national health priorities and Medicare-funded models. This role suits an experienced clinician and manager with expertise in chronic condition care and a commitment to improving health outcomes for Aboriginal people through coordinated, culturally appropriate services.
Responsibilities:
- Provide leadership and clinical oversight across chronic disease programs, including Diabetes, Cardiac Education, Renal/ TKC, Nutrition, Tuberculosis, RHD, Cancer Screening, and ITC.
- Oversee the delivery of evidence-based care plans and annual cycle-of-care activities through effective recall systems and monitoring tools.
- Support integration of renal strategies in alignment with NT Health regional partnership objectives.
- Facilitate continuous quality improvement across chronic care pathways, ensuring culturally responsive and coordinated service delivery.
- Supervise multidisciplinary clinical staff to support effective task delegation, role optimisation, case management, and scope-of-practice alignment.
- Coordinate specialist outreach and visiting services in partnership with internal teams and external providers.
- Ensure data collection, management, and reporting obligations are met for all funded programs and operational KPIs, including internal dashboards, government reporting, and grant acquittals.
- Oversee and quality-check data entry into systems such as Communicare, ensuring records support accurate recall, reviews, and funding deliverables.
- Prepare timely written reports, risk assessments, and program evaluations for internal governance and external funding bodies.
- Lead recruitment, performance management, and ongoing clinical development of program staff.
- Represent Sunrise in regional clinical governance groups and strategic advisory forums, as required.
- Ensure compliance with all relevant WHS, clinical risk, accreditation, and legislative frameworks.
- Perform other duties as directed by the Executive Manager of Primary Health Care.
What you’ll need to succeed:
- Minimum 5 years in chronic disease management and/or regional health program delivery
- Clinical supervisory or leadership experience in a remote Aboriginal health context
- Demonstrated understanding of chronic conditions and their social determinants
- AHPRA registration as Registered Nurse, Allied Health Professional, or equivalent
- Non adverse National Criminal History Check
- Current OCHRE clearance
- Acceptable vaccination status to work with vulnerable people in the NT
- Right to work in Australia.
The Benefits:
- 6 weeks annual leave, 18% leave loading
- 15 days personal leave
- Paid study leave available for professional development
- Salary packaging options that increase your take-home pay significantly, per FBT year
- Working alongside a dedicated and supportive health team
Sunrise Health Services is committed to fostering a diverse and inclusive workplace. We encourage applications from Aboriginal and Torres Strait Islander people.
